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Microsoft Teams Calling

Bring professional business calling into Microsoft Teams.

Give your team one familiar place for calls, meetings and collaboration, with planning, configuration and personal support from NovaComms.

Is it time to review your current solution?

Built around what your business needs to achieve.

Your team already works in Microsoft Teams

You want calls and collaboration in one place

You support hybrid or remote working

You want fewer separate communication applications

You need professional business calling features

You want help planning and configuring the service

One place to communicate

Bring calls, meetings and collaboration into Teams.

Work from anywhere

Use compatible computers, mobiles and Teams devices.

Professional calling

Use business numbers and professional call handling.

Setup and support

Get help assessing, configuring and supporting the service.

What is included?

Practical features without unnecessary complexity.

Business number calling
Inbound and outbound calls
Call queues and routing
Auto attendants
Voicemail
Desktop and mobile access
Teams-certified device options
Migration and porting support

Straightforward advice

We will understand your current setup before recommending a solution.

NovaComms combines practical experience, trusted technology and personal support to help you make a confident decision.

FAQ

Common questions about microsoft teams calling.

Can we keep our existing numbers?

In many cases, yes. Portability depends on the current service and provider, and we can assess the migration.

Does every user need a Microsoft licence?

The exact Microsoft and calling licences depend on your current Microsoft 365 setup and chosen calling method.

Can staff answer calls on mobiles?

Yes, where the Teams mobile application, service and permissions are configured appropriately.

Can Teams support call queues?

Yes. Teams can support features such as call queues and auto attendants, subject to licensing and configuration.

Ready to discuss microsoft teams calling?

Tell us what you use today and what you want to improve.

Discuss Teams Calling